Thank you so much for getting in touch with us about your broken receiver, Ruslan.
I'm sorry there was something wrong with your LEGO® set. Your parts are on their way from our warehouse in Denmark and should be with you within the next 21 working days.
We try really hard to make sure all LEGO toys are perfect and take it very seriously when a faulty one sneaks through. Controlling the quality of the toys that leave our factory is a big job (about eight LEGO sets are sold every second!) and we spend a long time trying to get it right. We have a whole department of experts (and machines) who like nothing better than to catch any faulty LEGO sets, so I'm passing your comments on to them. It’ll help them make sure this doesn't happen again.
Thanks again for getting in touch. We're always pleased to receive feedback from LEGO fans! If you could take a moment to complete a four question survey by going to the link below, it will help us make sure we are providing the best customer service to you.http://www.econsumeraffairs.com/lsi/ens ... 034047208A
Please let us know if you need anything else.
LEGO Consumer Services
Did You Know?
The LEGO Group is the world’s largest tyre manufacturer, making more than 500 million tyres every year!
LEGO System A/S, Aastvej 1, 7190 Billund, Denmark - Registry Court: Retten i Kolding, Domhusgade 24, 6000 Kolding, Denmark - Commercial Register Number: CVR 47458714 - General Managers: Mads Nipper
вот что они мне ответили и я очень рад!отпишусь как только придет новый приемник